Message from Cumbria Fire & Rescue Service and Cumbria Trading Standards
Cumbria Fire and Rescue Service (CF&RS) have been providing homeowners with free smoke alarms as part of their prevention work for over a decade. The alarms provided have about a 10 year battery life. Once the battery that is within the alarm has come to the end of its working duration the alarm will beep intermittently to alert you to change the battery. CF&RS have been issuing ‘Fire Angel’ smoke alarms since 2007. These Fire Angel alarms have a battery encased within the alarm that cannot be accessed or changed by the homeowner. Once this type of alarm starts to beep the whole alarm will need to be replaced.
A small percentage of these alarms may show signs that the battery life has come to an end and the alarm starts to beep before the 10 year battery life has ended. If this fault occurs please contact the manufacturer directly on 0800 141 2561 to receive a replacement alarm free of charge within 48 hours. If you experience any problems in gaining a new alarm please contact CF&RS on our Freephone number 0800 358 4777.
For advice and information on our new Home Safety Visit Assessments please visit www.cumbriafire.gov.uk and follow the link at Home Safety Visit Assessment
For advice on product safety please contact Trading Standards via Citizens Advice Consumer Helpline on 08454 04 05 06 or visit www.adviceguide.org.uk
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