Following the severe weather yesterday, Cumbria Trading Standards are warning householders whose properties have been affected by storm damage to be on their guard against cold callers offering to carry out emergency remedial work. The Service reinforces previous messages that people should use extreme caution when approached by any cold callers offering to conduct work on your property. These types of callers often use persuasive tactics to get people to agree to having work carried out and then charge more than was quoted for poor quality work or poor quality goods.
Any householder who is having difficulty in finding a reputable tradesman should visit the Approved Trading Standards Service 'Buy With Confidence' Scheme on http://buywithconfidence.gov.uk/sitepages/bwchome.aspx. Each member of Buy With Confidence has been individually vetted and approved by Trading Standards to ensure they operate in an honest way and in compliance with consumer protection laws.
If you are approached by any cold callers or have any information about suspicious activity, please contact Trading Standards via the Citizens Advice Consumer Helpline on 08454 04 05 06 or contact Cumbria Police on 101. Please look out for those who are vulnerable within your neighbourhoods and family. Your actions could help protect others.
For general advice on consumer issues visit www.adviceguide.org.uk
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